Shipping & Delivery

Digital Portraits
Digital Portraits are turned around within 2-6 business days and are available worldwide. They are delivered via email and you can print these yourself. Please note Human Portraits are more intricate and the turn around for these are 5-10 business days.

Fine Art Portrait Prints
We offer FREE standard shipping for all orders within Australia.
Express post is available for $10.
We estimate orders to arrive approximately 2 weeks from when we receive your photo. Delivery times may vary from time to time eg. during sale or holiday periods. If you need your order before a certain date please contact us and we'll do our best to assist. Below is an estimated lead time:
Illustration: 2-6 business days (Human Portraits 5-10 business days)
Printing: 1-3 business days
Shipping (Standard): Metro – 2-6 business days, Country 5-11 business days
Shipping (Express): Next business day (may take slightly longer for rural areas)

Express Turnaround
We offer an Express service for a 1-2 day turn around for Digital File deliveries (Pet only portraits, excludes Human Portraits), in some instances we can even do same day turn around if you need your portrait urgently. Please note this speeds up the illustration process only, if you require your Fine Art Print by a certain date, please choose the Express Post option at checkout also.

International Shipping
To reduce carbon footprint we are only shipping within Australia. If you are outside of Australia we highly recommend our Digital File Portraits where you can print these yourself or at a local printer, up to A2 in size. All prices are listed in $AUD (Australian Dollars).